Accessibility
How this website is kept usable for everyone and how to report a barrier.
We want updateslo.com to work for every visitor, including people who use a screen reader, a keyboard or a magnifier. This statement explains what updateslo has done, which gaps remain and how to report a barrier.
Our approach
At updateslo, accessible pages are part of everyday maintenance rather than an extra. Each new page and each change of design is checked so that text stays readable, the menu can be used without a mouse and no information depends on a single visual cue. The statement applies to updateslo.com only.
Measures taken
The website uses semantic HTML with a clear heading structure, one main heading per page and link texts that make sense on their own. Navigation and main content are marked as separate regions, each page states its language for screen readers, and images that carry information have text alternatives.
Body text, links and buttons reach a contrast ratio of at least 4.5 to 1. Because sizes are relative, zooming in or increasing the font size in the browser does not break the layout, and every part of the site can be operated with a keyboard.
Reporting a barrier
Please report any accessibility problem by email to [email protected] or by telephone on 01225 480317. A short note on the page, the difficulty and the device or assistive technology involved helps us reproduce the fault; we usually reply within five working days and explain what we will do about it.
Conformance
Our target is the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA. We describe the site as partially conformant, because some pages or elements still fall short of individual success criteria. Pages are reviewed regularly and problems are corrected as they are found; until then the same information is offered in another form.
Limitations we know of
A number of illustrations are generic, and their alternative text names the subject instead of describing it in detail.
Preparation and review
The present statement was prepared on 27 October 2026 on the basis of our own internal assessment. We inspected the principal page types with a keyboard, at an increased zoom setting and with a screen reader; no external audit was commissioned. The statement is reviewed once a year and after any substantial change to the website.