Terms of Service

1. Who we are and what these terms cover

The website is operated by updateslo, 14 Walcot Yard, Bath BA1 5BG, United Kingdom. Questions about these terms can be sent to [email protected] or put to us by telephone on 01225 480317. Please name the page your message concerns.

These terms apply to all pages published under updateslo.com, to the material available there and to enquiries sent through the site. The version in force when you open a page is the one that applies to that visit. Where a separate written agreement has been concluded with updateslo, that agreement prevails.

2. Information on this website

The pages describe what updateslo does in general terms and may be changed at any time without notice. Nothing published here is a binding offer or a promise of a particular result. An agreement with us arises only when we confirm a request or conclude a separate contract with you.

The material on this website is general information and does not replace advice on your own situation. Decisions should not be based on these pages alone. If you need an assessment of a specific case, please contact us at [email protected] or 01225 480317 so that we can look at the details.

3. If you have a complaint

If you are unhappy with our work or with something on this website, write to [email protected] and describe the matter, the page concerned and the solution you would like. We confirm that we have received your message and answer as quickly as we can, and both sides first try to settle any disagreement directly.

4. Availability of the website

We try to keep the website online, but we cannot promise that it will always be reachable. Maintenance, technical faults or problems at our hosting provider can interrupt access, and we may change, limit or remove parts of the site at any time without notice.

5. Material you send to us

You are responsible for the content and accuracy of what you send us through the contact form or by email, and must be entitled to share it. Please do not send confidential documents or sensitive personal data this way; call 01225 480317 to agree another channel. We use your message only to answer your enquiry.

6. Links to other websites

Where we link to other websites, we do so for convenience. We neither endorse nor answer for their content, offers or privacy practices, which follow the terms of the operator concerned. If you notice that a linked page has become unlawful, please tell us and we will review the link.

7. Permitted use

You may use this site to learn about our work and to get in touch with us. Anything that harms the site, other visitors or third parties is not allowed, including attempts to get around security measures, automated harvesting of content and unsolicited advertising through the form.

8. Limitation of liability

The website is offered free of charge and as it stands. As far as the law allows, we accept no responsibility for consequential loss, for data lost while a page is retrieved or for interruptions of access. Your statutory rights are not affected.

9. Content and intellectual property

All texts, images, logos and designs on this website belong to updateslo or its licensors and are protected by copyright. They may not be reproduced, distributed or modified without our prior written permission, except for private, non-commercial use. Company names and marks shown here may be protected even where no ownership symbol appears.

10. Final provisions

The law of England and Wales applies to these terms and to the use of updateslo.com. As a consumer you keep the protection of the mandatory rules in force where you live, and a dispute may be brought before the courts that are competent for you.

If a clause of these terms is held invalid, the other clauses are not affected. These conditions may be revised from time to time; the wording published on this page applies from the date given at the top.